Privacy policy

Effective 15 April 2026

1. Data controller

The controller of personal data within the meaning of Regulation (EU) 2016/679 (GDPR) is WAKESTONE LOGISTICS s.r.o., ID No.: 27648591, with its registered office at U Špejcharu 409, 252 67 Tuchoměřice (hereinafter the “Controller”).

Contact details

e-mail: logistics@wakestone.eu

phone: +420 602 107 077

The Controller has not appointed a data protection officer.

2. Scope of personal data processed

2.1. The Controller processes in particular the following personal data: name and surname, e-mail address, phone number, delivery and billing address, company details (name, registered office, company ID, VAT ID), data related to orders and payments, and technical data necessary for operating the website.

3. Purpose and legal basis of processing

3.1. Personal data are processed for the following purposes:

  • processing orders and performing the contract
  • communication with the customer
  • compliance with legal obligations (in particular accounting and tax)
  • protection of the Controller’s rights and legitimate interests
  • sending commercial communications in accordance with applicable law

The legal bases for processing are performance of a contract, compliance with a legal obligation, the Controller’s legitimate interest, or the data subject’s consent under the GDPR.

4. Recipients of personal data

4.1. Personal data may be disclosed only to the extent necessary to:

  • carriers (e.g. DHL Express (Czech Republic) s.r.o., Zásilkovna s.r.o.)
  • payment gateway providers
  • accounting and tax advisers
  • providers of IT, hosting and cloud services

4.2. In justified cases, personal data may be transferred outside the EU, always with an appropriate level of protection ensured.

5. Retention period

5.1. Personal data are retained for the duration of the contractual relationship and thereafter for up to 10 years where required by law or for the protection of the Controller’s legitimate interests.

5.2. Data processed for marketing purposes are retained for a maximum of 5 years or until consent is withdrawn.

6. Rights of the data subject

6.1. The data subject has the right to access, rectification, restriction of processing, erasure, object to processing, data portability, and to lodge a complaint with the Office for Personal Data Protection (Czech Republic).

7. Security of personal data

7.1. The Controller has implemented appropriate technical and organisational measures to protect personal data. Access is limited to authorised persons.

8. Final provisions

8.1. This privacy policy is effective from the date of publication and may be updated by the Controller. The current version is always available on the website.

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